Our Customers’ Bill of Rights

• Customers are entitled to speak to a person when calling, not a recording or a menu driven answering system.
• Customers are entitled to cordial, conversation with a friendly and knowledgeable person.
• Customers are entitled to a thorough investigation of their needs.
• Customers are entitled to a quick response to their inquiries.
• Customers are entitled to receive a complete cost, which includes materials, freight, handling or installation, and sales tax.
• Customers are entitled to an on-site visit, if so requested.
• Customers are entitled to an expeditious and satisfactory resolution of problems or discrepancies arising from placement or delivery of an order.
• Customers are entitled to a THANK YOU, for choosing Snyder Equipment Inc. to meet their material handling equipment needs.